Cookie Policy
Last updated: March 20, 2026
How we use cookies on our platform
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, smartphone) when you visit a website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and supporting core functionality of NoteWave.
This Cookie Policy explains what cookies we use, why we use them, and how you can manage your cookie preferences when using our AI-powered meeting transcription services. We may also use local storage, pixels, SDKs, and similar technologies for similar purposes.
Your Cookie Choices: You can control cookies through your browser settings. Essential cookies are required for the service to function, while preference cookies are optional.
2. Types of Cookies We Use
2.1 Essential Cookies (Required)
These cookies are necessary for the website to function properly and cannot be disabled:
- Authentication and login sessions (keeping you logged in)
- Security and fraud prevention (protecting your account)
- Load balancing and website functionality (ensuring service availability)
- CSRF protection and form submission (securing data submission)
Duration: Session cookies (deleted when you close your browser) and up to 1 year for persistent authentication cookies
2.2 Preference Cookies (Optional)
Remember your choices to provide a more personalised experience:
- Language and region preferences
- Theme and display settings (light/dark mode)
- Dashboard layout customisations
- Notification preferences
Duration: Up to 1 year
3. Third-Party Services
We use trusted third-party services to provide core functionality. These services may set their own cookies when you interact with their features:
- LemonSqueezy: Payment processing and subscription management
LemonSqueezy Privacy Policy - Supabase: Authentication and database services
- Integration Partners: Zoom, Microsoft Teams, and other meeting platforms (when you connect your account)
Subject to their respective privacy policies
4. Managing Your Cookie Preferences
4.1 Browser Settings
You can manage cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Important Note: Disabling essential cookies will prevent you from logging in and using core features of NoteWave. Browser controls alone may not block all technologies such as local storage.
5. Do Not Track Signals
Some browsers support "Do Not Track" (DNT) signals. As NoteWave primarily uses essential cookies required for service functionality, our cookie practices are generally consistent regardless of DNT settings. We do not use cookies for cross-site behavioural advertising.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.
7. Questions About Cookies?
Privacy Contact
Blaze AI Solutions (Pty) Ltd
Email: contact@blazesolutions.ai
For more information about how we protect your privacy, please read our Privacy Policy and Terms of Service.
NoteWave primarily uses essential cookies required for the service to function. You can manage your cookie preferences at any time through your browser settings.