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Updated Feb 3, 2026|4 min read

Zoom Permission Errors

Fix permission and authorization issues with Zoom integration.

Introduction

Connecting NoteWave to Zoom requires specific permissions through OAuth authorization. This guide helps you troubleshoot permission errors and successfully authorize the integration.

How Zoom Authorization Works

NoteWave uses Zoom's OAuth 2.0 system to securely access your calendar and meetings.

Authorization flow:

  1. You click "Connect Zoom" in NoteWave Settings → Integrations
  2. You're redirected to Zoom's authorization page
  3. You review and approve the requested permissions
  4. Zoom redirects back to NoteWave with an access token
  5. NoteWave securely stores encrypted credentials
Required Zoom Plan
Zoom bots require a Zoom Pro plan or higher. Free Zoom accounts cannot use the bot integration, but you can still upload recordings manually.

Common Permission Errors

Here are the most frequent Zoom permission issues and their solutions:

Authorization Denied

You clicked "Deny" or closed the Zoom authorization window.

Solution:

Click "Connect Zoom" again and approve all requested permissions.

Invalid Redirect URI

The OAuth callback URL doesn't match Zoom's configuration.

Solution:

This is a system error. Contact support if you see this message.

Token Expired

Your Zoom access token has expired and auto-refresh failed.

Solution:

Go to Integrations, disconnect Zoom, then reconnect to generate a new token.

Insufficient Permissions

Your Zoom account doesn't have the required permissions.

Solution:

Ensure you're signing in with a Zoom Pro account that can schedule meetings.

Reconnecting Your Zoom Account

If your Zoom integration stops working, try disconnecting and reconnecting:

Steps to reconnect:

  1. Go to Settings → Integrations in NoteWave
  2. Find your Zoom connection and click "Disconnect"
  3. Wait 5 seconds for the disconnection to complete
  4. Click "Connect Zoom" and authorize again
  5. Verify the connection shows a green "Connected" status
Token Revocation
If you changed your Zoom password or revoked NoteWave's access in Zoom settings, you must reconnect the integration manually.

Zoom Account Settings

Certain Zoom account settings can prevent bot integration from working properly.

Recommended Zoom settings:

  • Cloud recording - Must be enabled in your Zoom account settings
  • Participant permissions - Allow external participants to join meetings
  • Waiting room - If enabled, you must manually admit the NoteWave bot
  • Join before host - Recommended to enable for automatic bot joining

Webhook Verification Errors

NoteWave uses Zoom webhooks to receive meeting notifications. Webhook errors are rare but can occur.

If you see "Webhook signature verification failed," this is a system-level issue. Webhooks are configured automatically and don't require user intervention.

Contact support at contact@blazesolutions.ai if webhook errors persist, and we'll investigate the configuration.

Still Having Permission Issues?

If you've tried reconnecting and still see permission errors:

What to Include
When contacting support, provide: (1) The exact error message from Zoom, (2) Your Zoom account type (Pro, Business, Enterprise), (3) Screenshot of the error if possible, (4) Whether you can manually schedule meetings in Zoom.

Email: contact@blazesolutions.ai

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